FAQ

A-OK Portable Services BBB Business Review

FAQs

A-OK Portable Services

Have a question about our portable sanitation unit services? We have the answer. Check out these FAQs and give us a call today for more information!

  • How large are your wheelchair-accessible units?

    Approximately 5 feet x 5 feet

  • Is your VIP trailer self-contained?

    Our VIP unit comes stocked with everything you need!

    • Heated and cooled
    • Running water
    • Flushing toilet

    This unit must be within 100 feet of water and electricity.

  • How far in advance should we book service?

    We need at least 24 hours' notice but prefer a 48-hour notice with portable sanitation. Solid waste requires a minimum of 24 hours' notice.

  • What forms of payment do you accept?

    We accept cash, checks, American Express, Visa, MasterCard and Discover.

  • Do you charge weekly or monthly?

    We charge monthly or a billing cycle of every 28 days.

  • What is the difference between your construction and special event units?

    Construction units are used only on construction sites. Special event units are never used on construction sites and are just rented out for special events.

  • Do your toilets smell good?

    Yes! We use odor-eliminating discs to keep our units smelling fresh and clean, along with a blue chemical with its own clean, fresh scent.

  • Do your construction units come with hand sanitizer?

    No, but you can add it to the units for an additional fee per month.

  • What comes with a special event unit?

    Two double rolls of bathroom tissue, hand sanitizer and an odor disc.

  • Can we lock the units?

    Yes, we recommend using a combination lock on all units.

  • How will I know if you've serviced the unit?

    For our construction units only, there is a service record on the inside of the door.

  • What is included with the hand washing stations?

    Our hand washing stations come with fresh water, soap and paper towels. We recommend that you place a trash bin near the hand washing stations as well.

  • Does a VIP unit have to be located near electricity?

    Yes, with 100 feet of electricity and water.

  • What is included with the VIP unit?

    Our VIP restroom trailers have a fully functioning bathroom with running water and air conditioning. We have special event and commercial-grade units available in various configurations, but they go fast, so please call for availability.

  • What is included with the boudoir unit?

    These self-contained flushable units have a hand washer, full-length mirror, coat hook and battery-operated light.

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